Great Stories – How “Person-Centered” Plays out in Real Life

Fall 2009, volume 35, number 4, Connections cover

Great Stories – How “Person-Centered” Plays out in Real Life

This is part 5 of 7 in TASH Training’s Fall 2014 series, Values-Based Leadership in Supported Living: Stepping Up to the Promise and the Spirit of the Home and Community Based Waiver


4:00-5:00 PM Eastern, Tuesday, 28 October 2014

About this presentation

Person Centered services are a benchmark in the HCBS Waiver regulations in terms of how people with disabilities have autonomy and control of how they live, the supports they receive, have opportunities for meaningful work, etc. This session will articulate real-life examples of people who are doing this, how the agencies that support them have learned how to listen to them, and, in the process, are striving to provide truly Person Centered supports that work.

Learning Objectives

As a result of this presentation, participants will be able to:

  • Have real, practical knowledge and examples of person centered services in people’s home and community.
  • Understand how providing person centered services make sense, especially for people with severe reputations.
  • Understand that “Treatment” takes the form of having a real home, family and community connections, community relationships, and having a Team that actively listens to the person and their wants and needs.
  • Learn how to provide individualized (person centered) supports that make sense for the person.
Who should attend

Community Living and adult service providers, family members, self-advocates, Transition Teachers and other professionals assisting with transition services, transition planning and creating bridges to adult life.

About the presenter

Gail Fanjoy

Gail Fanjoy is CEO of Katahdin Friends Inc. (KFI), a non-profit agency which provides supports for people with intellectual and developmental disabilities in community living, community employment, and community engagement. Having worked for KFI since 1976, Gail was instrumental in the organization’s transformation to one with a national reputation for excellence and cutting edge services and a leader in the revolutionary shift in service delivery away from sheltered and segregated services to customized supports for people. As part of KFI’s core leadership, she has tirelessly and passionately advocated for the rights of people with disabilities to lead regular lives; that is, to live, work and participate in their communities in the same way as any other citizen. This strongly held belief has resulted in KFI earning two national awards for its impact on people becoming fully participating members of their communities.

Gail is President of Maine Association for Persons in Supported Employment (APSE), a Subject Matter Expert for the Office of Disability Employment Policy’s Employment First State Leadership program, a member of Maine’s Employment First Coalition, and the Maine Partnership for Values-Based Practice. She serves on the TASH national Board of Directors and is Past President of TASH New England. Gail is active in her hometown of Millinocket, serving on various committees and boards in order to improve community living and employment for all its citizens, is still married to her college sweetheart, and is the proud grandmother of a darling eight year old grandson on the autism spectrum.

Scott Shepard, a silver-haired man with a similarly silver goatee in a salmon open collared shirt standing against a white cinderblock wall.

Scott Shepard is the Executive Director of Avenues Supported Living Services, a non-profit agency which provides community living and personalized day supports to adults with intellectual and developmental disabilities in North Los Angeles County. With Avenues SLS, we had the opportunity to begin services one person at a time, and it took ten years to reach our goal to support twenty people in their own homes and community. Since that time, we have mentored two other agencies that provide community living services. Scott also teaches part-time at CSU Northridge on courses related to Behavior Assessment and PBS, and Issues Related to Transition for Students with Disabilities. Scott serves on the Santa Clarita Valley Mayor’s Committee for Employment of Individuals with Disabilities, and on the Board of Cal-TASH.

How to attend

This is a live webinar that will be streamed over the web. The presentation will be about fifty minutes, followed by ten minutes for Q&A. Registered participants will receive an e-mail with instructions and the link to join the webinar on the day of the event. Members are $25; non-members are $40. The member discount will be credited at the time of checkout. Registration closes Monday, 27 October 2014, the day before the event. For more information, contact Donald Taylor at

Register for This Episode

Interested in becoming a TASH member? Click here to view our membership options.