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Membership Frequently Asked Questions

FAQ Table of Contents

Click on the question to go to the answer.

Membership Questions

How do I renew my membership?
How do I find out if my membership will automatically renew?
How do I change the credit card that will be charged when my membership automatically renews?
How do I turn off automatic membership renewal?
How do I set up an organization membership?
Where can I find my invoices and receipts?
How do I pay with a check?
Why don’t I automatically become a member when I make a donation?

Conferences and Events Questions

How do I register one of my organization’s members for a conference or other event?

TASH SocialLink Questions

What is SocialLink?
What do I do if I don’t know my login or password?
How do I update my SocialLink profile?
How do I connect with other TASH members on SocialLink?
How do I join a SocialLink group?
How do I post information in SocialLink?
Is there a mobile app for SocialLink?
How do I unsubscribe from TASH e-mails / How can I change what e-mail’s I receive?
How do I report harassment or other inappropriate use of the TASH SocialLink member portal?

Publications Questions

How do I access my member subscription to Research and Practice for Persons with Severe Disabilities (RPSD)?
How do I access Connections?
Can I subscribe to RPSD without becoming a member of TASH?
How do I listen to the Amplified podcast?
How can I receive the TASH in Action monthly e-mail?

Chapter Questions

How do I start a TASH chapter?

Other Questions

What do I do if my question isn’t on this list?

Frequently Asked Questions — Answers

How do I renew my membership?

There are three easy ways you can renew your membership:

  1. Renew online: Login to TASH’s membership portal. If your membership is lapsed, the system will prompt you to renew your membership and guide you through the steps.

  2. Mail, e-mail or fax: Print out our PDF paper membership form and fill it out (it’s available to download from the main membership page. You can mail your renewal to: TASH, 1101 25th Street NW, Suite 1212, Washington, D.C. 20005. You can also scan and e-mail it to info@tash.org or fax it to 202-540-9019.

  3. Give us a call: If you have any questions, or need help, please contact Donald Taylor, our membership manager, at 202-467-5730, ext. 1309 or dtaylor@tash.org. We can take your information over the telephone, or help you with online renewal or the paper renewal form.

How do I find out if my membership will automatically renew?

To find out if your membership will automatically renew, you need to sign in to SocailLink and go to the payments and invoices portal.

First sign in to SocialLink (What if I don’t know my username or password?).

Then navigate to the private part of your profile that allows you to change your membership information and settings:

  1. Click on “My Profile” from the main SocialLink menu.
  2. Chose the “About” tab from the top of the right main content area of your profile.
  3. Click on any one of the small pencil icons labeled “Edit”, down the right side of the Profile content area.

A screenshot of the SocialLink profile page marked up with arrow and numbers

One of the features of this portion of the website is a payments and invoices portal:

  1. Click on the “Payments & History” tab to the left of the content area to get to the payments and invoices portal.
  2. You can view payments and invoices of different types by choosing from the category at the top. Chose the third option, “Membership”.
  3. The table below lists some key fields of each payment or invoice to help you identify the one you are looking for.

A screen capture of the SocialLink payments portal marked up with arrows and numbers

If there is a record where the status is “Open (Awaiting Auto-Bill)” and the transaction date is in the future, then your membership is set to automatically renew on the transaction date listed.

If you would like to change the payment method or cancel the automatic renewal, see the next two questions.

If you are still having trouble with an invoice, you can contact TASH staff for help at info@tash.org or 202-429-2080.

How do I change the credit card that will be charged when my membership automatically renews?

To change the credit card that will be charged when your membership automatically renews, you need to sign in to SocailLink and go to the payments and invoices portal and edit the invoice.

First sign in to SocialLink (What if I don’t know my username or password?).

Then navigate to the private part of your profile that allows you to change your membership information and settings:

  1. Click on “My Profile” from the main SocialLink menu.
  2. Chose the “About” tab from the top of the right main content area of your profile.
  3. Click on any one of the small pencil icons labeled “Edit”, down the right side of the Profile content area.

A screenshot of the SocialLink profile page marked up with arrow and numbers

One of the features of this portion of the website is a payments and invoices portal:

  1. Click on the “Payments & History” tab to the left of the content area to get to the payments and invoices portal.
  2. You can view payments and invoices of different types by choosing from the category at the top. Chose the third option, “Membership”.
  3. The table below lists some key fields of each payment or invoice to help you identify the one you are looking for.
  4. Identify the record you want to edit. A record with a status of “Open (Awaiting Auto-Bill)” and a transaction date in the future is the invoice for the membership automatic renewal (only open invoices can be edited).

A screen capture of the SocialLink payments portal marked up with arrows and numbers

The small icons in the “Options” column at the beginning of the row allow you to make changes to any invoice that is still open.

  1. The second icon (looks like a credit card) allows you to update the billing information on an invoice. Hover your mouse over the credit card icon to get a tool tip to confirm that it is the correct icon.
  2. When you click on the credit card icon, you will be taken to a page with your membership payment information. The form will be populated with your current payment information.
  3. Edit the credit card number, expiration and CVV code, as well as the billing information.
  4. Scroll to the bottom of the page and click the “Submit Updated Information” button.

If you are still having trouble with an invoice, you can contact TASH staff for help at info@tash.org or 202-429-2080.

How do I turn off automatic membership renewal?

To cancel a future automatic membership renewal, you need to sign in to SocailLink, go to the payments and invoices portal and delete the invoice for the future charge.

First sign in to SocialLink (What if I don’t know my username or password?).

Then navigate to the private part of your profile that allows you to change your membership information and settings:

  1. Click on “My Profile” from the main SocialLink menu.
  2. Chose the “About” tab from the top of the right main content area of your profile.
  3. Click on any one of the small pencil icons labeled “Edit”, down the right side of the Profile content area.

A screenshot of the SocialLink profile page marked up with arrow and numbers

One of the features of this portion of the website is a payments and invoices portal:

  1. Click on the “Payments & History” tab to the left of the content area to get to the payments and invoices portal.
  2. You can view payments and invoices of different types by choosing from the category at the top. Chose the third option, “Membership”.
  3. The table below lists some key fields of each payment or invoice to help you identify the one you are looking for.
  4. Identify the record you want to delete. A record with a status of “Open (Awaiting Auto-Bill)” and a transaction date in the future is the invoice for the membership automatic renewal (only open invoices can be deleted).

A screen capture of the SocialLink payments portal marked up with arrows and numbers

The small icons in the “Options” column at the beginning of the row allow you to make changes to any invoice that is still open.

  1. The third icon (a red circle with an ‘X’) allows you to cancel the billing for an automatically renewing membership. Hover your mouse over the red circle icon to get a tool tip to confirm that it is the correct icon.
  2. Click on the “Cancel Auto-Billing” icon. You will get a message confirming that you want to delete the membership renewal. Answer yes and invoice table will refresh to show that the future membership renewal has been deleted.

When the date of your current membership expiration approaches, you will receive a couple of reminders that your membership will lapse. If you want to continue your membership with TASH, you will have to renew it manually by logging in to your membership account and following the renewal prompts.

If you are still having trouble with an invoice, you can contact TASH staff for help at info@tash.org or 202-429-2080.

How to I set up an organization membership?

Where can I find my invoices and receipts?

If you are logged in as the organization master account and want to see the invoices for one of your employees …

How do I pay with a check?

If you are paying by check — whether for membership or for conference registration — please fill out and mail the paper form along with your check for the amount.

A PDF of the paper membership form is available from the Membership page. A PDF of the paper conference registration from is available from the Conference page.

Why don’t I automatically become a member when I make a donation?

Donations to a 501(c)3 non-profit like TASH are tax-deductible. Membership dues are not tax-deductible. If we made a person a member when they donated to TASH, the IRS would consider the value of the membership to be a fee for a service, rather than a donation and we would have to subtract that amount from the tax-deductible figure we specified in the tax-deduction record we provide to donors. To simplify tax accounting, we keep donations and membership dues separate. If you would like to make a donation and become a member, we would love for you to do both!

How do I register one of my organization’s members for a conference or other event?

SocialLink is TASH’s social network for members. It’s a lot like Facebook or LinkedIn: you can create a profile, connect with other TASH members, share information and photographs of interest to TASH members on your timeline, join groups such as chapters and committees and carry on conversations concerning our work on disability rights.

SocialLink is a private social network for TASH members. Only members logged into SocialLink can see your profile or anything you post there.

What do I do if I don’t know my login or password?

At the top-right of every page on tash.org is a couple of widgets for language and audio accessibility, to access TASH social media and search the website. Among these widgets is the button to login to SocialLink, the TASH membership portal.

When you click the “Member Login” button, you will be taken to the login page. There are three options there:

  1. You can login to TASH’s SocialLink using your Facebook or LinkedIn accounts.

  2. You can login to TASH’s SocialLink using your TASH username and password.

  3. If you do not know your TASH username and password, you can request an e-mail be sent to you with a link to rest your password. Once you have reset your password, the system will also tell you your username.

Once you are logged in, you will land right on the SocialLink news feed.

A screen capture of the  tash.org Member Login page.

How do I update my SocialLink profile?

We have created a basic account for you, but you can add more information to your account, including a profile picture, that will help other TASH members find you and start building professional relationships. From the “My Profile” option in the black menu at the top of the page:

  1. Hover your mouse cursor over the profile picture. An “Edit” button will slide into frame. Click on it and you can upload a photograph from your computer to be your profile picture.

  2. Click on the “About” tab for a complete list of your profile information.

  3. You can click on the “Edit” pencil to the right of each piece of information about you to edit it, or you can mark it as hidden if you would prefer not to share this information with other TASH members.

Only TASH members logged into SocialLink can see your profile or anything you post here.

A screen capture of the member profile page in SocialLink

How do I connect with other TASH members on SocialLink?

You can create a professional network by finding and connecting with other TASH members.

  1. Use the Directory …

  2. … or the Search box in the menu bar to find other TASH members.

  3. Click “Connect” to invite a TASH member to be a part of your network.

A screen capture of a member profile page with arrows indicating the directory search options and the Connect button on the member's profile.

How do I join a SocialLink group?

Group are places where TASH members can meet, share information, and collaborate. We have groups for chapters and committees and special purpose groups. Let us know if there are additional groups would help.

  1. You can view a list and search for groups from the “Groups” menu.

  2. The main center column is a list if the groups of which you are currently a member. The column to the right is a preview of the complete list of groups available.

  3. Click “Join Group” to join.

Some groups are available for anyone to join, some require approval from the group moderator and some are invitation only.

A screen capture of the groups tab in SocialLink indicating the link to join the group.

How do I post information in SocialLink?

Just like with other social media sites, on TASH SocialLink you can:

  1. Post photographs.

  2. Post status updates to let other members know what you and your chapter are doing, share stories and links to news and ask questions.

    Or combine photographs, words and links for a full multi-media experience like in the example below.

  3. You can like and share other members’ posts.

  4. Reply to a members’ statuses to begin a conversation.

A screen capture of a post in the SocialLink timeline with arrows indicating places to add a new post, add a photograph or comment.

Be sure to be courteous to your fellow TASH members and review our policy of mutual respect.

Is there a mobile app for SocialLink?

There is a free mobile app for both iPhone and Android that you can use to access the SocialLink and receive notices on your mobile device. Search your mobile store for “SocialLink” (no spaces). The iTunes store result is on the left, the Google Store the right. Use the same account information above to login from your device.

Two side-by-side screen grabs of the pages for the SocialLink app in the iTunes and Google Play stores.

How do I unsubscribe from TASH e-mails / How can I change what e-mail’s I receive?

SocialLink regularly sends e-mails with notices of what has been going on with your connections as well as automatically generated newsletters about the groups of which you are a member. You can turn these e-mails on or off, as well as adjust how often SocialLink sends them to you by editing your SocialLink profile. Follow these steps:

  1. At the top, right of the SocailLink page is “Welcome” menu. From that menu, chose the “Account + Settings” menu item.

  2. “Account + Settings” information is spread across a couple of pages that you can cycle through using the tabs in the left rail of the page. From the tabs, chose “Information & Settings”.

  3. The “Information & Settings” page is an upper panel and a lower panel.

    1. On the upper panel, you can choose which sorts of events you would like to receive e-mail notice when they occur (e.g. a new event is added to the community calendar, a member sends you a connection request).

    2. On the lower panel you can choose which newsletters (digests) you would like to receive and at what frequency you would like to receive them.

A screen capture of the Information & Settings page in SocialLink, annotated with arrows showing the sequence of menus to change your e-mail options.

How do I report harassment or other inappropriate use of the TASH SocialLink member portal?

It is important that the resources available through the TASH SocialLink member portal be used in accordance with the law — but also that members treat each other respectfully and in accordance with TASH values in their interactions. Toward this end, TASH has a SocialLink Use Policy and Statement of Mutual Respect. If you are the subject of inappropriate treatment, or believe that something you have come across on the TASH website is illegal or abusive, please use the Report Abuse page to let us know and we will look into the matter immediately.

For our Annual Conference and other on-sight events, TASH has our Accessibility, Support and Safe Space Policies. If you are subject to any inappropriate behavior, or witness to any inappropriate behavior at a TASH event, please bring it to the attention of a TASH staff person or Board of Directors member as soon as possible.

How do I access my member subscription to Research and Practice for Persons with Severe Disabilities (RPSD)?

Access RPSD requires you to authenticate via the TASH website, then you will be redirected to the webpage for RPSD on the Sage website (the publisher of RPSD). To do this, take the following steps:

  1. You need to be logged in to the TASH member site.
    1. If you do not know your login or password, you can request an e-mail to have your password reset.
  2. Hover your mouse cursor over the “Publications” menu in the black bar. A drop-down menu will appear.
  3. Chose “RPSD” from the menu. You will be redirected to a page about RPSD.
  4. At the bottom of the page click on the large orange button labeled “Access RPSD”.
  5. You will get a page telling you that you are now about to leave the TASH website for the Sage website. Click the “Access RPSD” button again.
  6. You will then be redirected to the Sage website where you can access the current issue of RPSD, browse the complete archive going back to 1975 and search the complete text of the journal.

How do I access Connections?

  1. To access Connections you need to be logged in to the TASH member site.
    1. If you do not know your login or password, you can request an e-mail to have your password reset.
  2. Hover your mouse cursor over the “Publications” menu in the black bar. A drop-down menu will appear.
  3. Chose Connections from the menu. You will be redirected to a page with the current issue of Connections.
  4. You can access the archive if back issues of Connections fro 2001 to present, click the large, orange “Access Connections Archive” button.

Can I subscribe to RPSD without becoming a member of TASH?

Yes. RPSD is published by SAGE Journals and you can subscribe via the SAGE website.

How do I listen to the Amplified podcast?

How can I receive the TASH in Action monthly e-mail?

How do I start a TASH chapter?

What do I do if my question isn’t on this list?

If after consulting this TASH membership FAQ, you stall have an unanswered question, you can reach us by the e-mail address, telephone number or web form listed on our Contact Us page.

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